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There’s a day I still think about. She was maybe five - small enough to need help with everything, old enough to have big emotions. Not the first time that week. Loud voice. Sharp tone. She froze. Eyes wide, lip trembling. That’s when I saw it - fear. That moment still sits heavy sometimes. Like so many of us, I learned to stay strong - not calm. The Brain Behind the Blow-UpHere’s what I didn’t know back then - and what neuroscience explains so clearly now. When we snap, it’s not because we’re “bad” or “broken.” It’s because our amygdala (the brain’s alarm system) hijacks the show. It floods us with stress chemicals like cortisol and adrenaline, shutting down the prefrontal cortex - the logical, patient, problem-solving part of the brain. In that moment, we literally lose access to calm reasoning. It’s not a character flaw. It’s a nervous system on overload. But here’s the hope: one slow, intentional breath starts to send a message up the vagus nerve that says, “We’re safe now.” That’s emotional regulation in real time - not a mindset shift, but a biological one. This Week’s ShiftIf you’ve ever lost it (and you will again - because you’re human, not a robot), here’s what I’ve learned: Repair is louder than regret. Next time it happens, try this: The 3R Reset: Recognize, Regulate, Repair.
It works whether it’s your kid, your partner, or the person who parked so close you had to crawl in through the passenger side. That day taught me something I carry now: Every time we repair, we remind people - and ourselves - it’s okay to be human. We don’t need perfect. We need real. And honestly? That’s what I try to teach through Henry the Hedgehog now - all the emotional tools I wish someone had handed me back when “stay strong” was my only coping strategy. If only Henry had been around during the apple juice era... we both could’ve saved a few tears (and probably a tablecloth). 🤣 Hit reply and tell me what part of this email hit home for you. I read every email and will respond! Certified Life & Communication Coach |
ShiFt Happens is a weekly email for people who want to understand how people actually communicate - not how it sounds on the surface. Work, family, everyday conversations - this is where it plays out. It’s what people mean but don’t say, how things get twisted, and the patterns you keep repeating even when you know better. Real-life psychology with practical tools you’ll actually use the same day. 700+ people are already in. If you’re in, subscribe.
I’m really excited about this… and a little nervous, if I’m honest. I’ve been working on a book about communication - but not the polished, textbook kind. The real kind. The kind where a normal conversation suddenly turns into a tug-of-war… and now you’re defending, explaining, trying to be understood, or replaying it later thinking “why did I say that?” or "what could I have said instead?" That’s why I wrote this. Most people aren’t necessarily "bad" at communicating. They’re often stuck...
There’s a moment in some relationships that leaves you sitting there thinking, wait… did that really just happen? Maybe it’s later that night and you’re on the couch replaying something from earlier. At dinner, in front of a few friends, someone made a comment about you. It was the kind of remark that gets a quick laugh and then everyone suddenly becomes very interested in their food. Something like, “Well… we all know she can be a little dramatic.” You laugh too, mostly because that’s the...
This year was a good one. Not perfect, not easy. But good in ways that actually count. I reached a goal I’d been working toward - over 50 women inside my online women’s community. Conversations about real life, support, and women showing up as themselves - not who they think they should be. I said yes to more than 25 speaking engagements. Different rooms, different stories, same reminder every time - people want honesty more than hype. I became a Nea-Nea - that’s my grandma name. Still wild...